Rated 1 out of 5 by saw1 2nd change worse than the first.
I gave in and continued to buy the first change it wasn't that different. This change I won't be buying at all. Why do you mess with a good thing. You lost a customer.
October 6, 2015
Rated 1 out of 5 Bad decision
Besides giving up taste and convenience, your change from the 14 oz, 210 calorie drink to the 8 oz. 160 calories (if I must now buy two instead of one) it would provide me with 110 extra calories. Wow! No thanks.
October 6, 2015
Rated 1 out of 5 by DDL15 Change For The Worse
I've been drinking the high protein drink with 25 grams of protein for awhile and was surprised when I could no longer find it in the store. The 8oz, 16 grams of protein is not 14oz, 25grams. If you bring it back I'll return as a customer, until then you've lost a customer.
September 29, 2015
Rated 1 out of 5 by BillNNJ Bring back the 14oz. version and formula
This is a huge disappointment. I found your 14 oz. Chocolate flavor perfect for me as my doctor had told me to find a product like this that had as much protein as possible. I've been buying it all the time. Now I can't find it and I see now why. I'm sure your market research probably figures this smaller, less tasty version would sell better. From the looks of the reviews here, I'd say they made a mistake. Even if the taste was the same, why would I use two of them when one did the job? Now I'll have to find another product to suit my needs.
September 29, 2015
Rated 1 out of 5 by CallMeGone You broke a previously good product
First, I read through all the reviews, and I see the VAST majority feel the same as I do. Bad move, Abbott. I have used the Muscle Health version for years as a quick replacement when running on emergency rescues outdoors, and when appetite is poor due to prior stomach/intestinal surgery. Loved the taste, and it did what it needed to do. Then it disappeared from shelves for a while, and when this new smaller version of High Protein came out, I thought "yay, its back"... boy was I fooled! Yuck. Too small, poor taste, too expensive, and your argument that the 8 oz 160 cal drink is better than 14 oz 210 cal drink for calorie intake makes little sense when we now have to drink 2 bottles of yucky taste to get the meal replacement benefit we used to get. I won't waste my money. Bring back the Muscle Health formula and many of us will return as loyal customers. Or keep the current formula and say buh-bye.
September 26, 2015
Rated 1 out of 5 by Fonzie Less protein with definitely not a chocolate flavor.
I've been using the 25g milk chocolate flavor for the past 4 years and I really enjoyed the taste. Occasionally would use vanilla just to mix things up a little bit. Now, not only did your company change the size & price but also the flavor ! Why would you change a winning formula, I guess I know the answer. Will not use anymore Ensure products unless you bring back the previous formula. Thanks for the opportunity to express this concern.
September 24, 2015
Rated 1 out of 5 by hil421 This product has an unpalatable texture and flavor
I would give this product a zero rating if it was offered. I have been buying Ensure Original, Plus and Clear for the past four years, and all have been great. I tried the high protein style last week. I was unable to finish even one bottle. It tasted like the white liquid medicine my mom used to give us when we had "tummy trouble." It did not include the word "milk" in its name. It started with the letter "K." I don't really care for chocolate, but I tried adding some chocolate syrup to see if that made it more palatable. It did not. I threw away the open bottle, and will not be drinking the rest of the bottles. I am going to donate them to my local food bank, although I can't imagine anyone will enjoy them, except for the nutritional value. I wish I could just return them to the store, say I didn't like it, and get a replacement of one of the other brands. Maybe if there was a butter pecan flavor, that would be better. Pleas keep working on the formula as I need all the protein I can get! Thanks for asking for my feedback.
September 19, 2015
Rated 1 out of 5 by FedUp The larger sized old product tasted better---- big mistake, guys!
I have dropped Ensure products from my diet. The smaller size and taste change is too disappointing.
September 18, 2015